IT: General End-User Articles

Folder for all End-User articles

Creating a Support Ticket
Select the VICE Support icon from your VICE Login/Okta apps page Alternatively, you can navigate to https://support.vice.com, which will d...
Tue, 21 Jul, 2026 4:00 PM
Creating a Service Request
Common types of service requests include, but are not limited to: Software Requests Contingent Worker (Contractor) Requests Leaver / Offboardin...
Wed, 22 Jul, 2026 12:33 PM
Reset Okta Security Question
Step 1: Sign in to Okta and click your name in the upper-right corner. Select Account Settings. Step 2: Scroll down to the Secur...
Wed, 22 Jul, 2026 11:42 AM
How to Add a Sending Alias
In Gmail, go to the cog icon on the upper right hand of the screen and then select See All Settings Go to the Accounts and Import ...
Thu, 23 Jul, 2026 3:42 PM
How to Set Up Out Of Office / Vacation Responder
How to Set Up Out Of Office / Vacation Responder To set an out-of-office response in Google Workspace, you can use the vacation responder in Gmail or crea...
Thu, 23 Jul, 2026 3:42 PM
If Your Account is Locked or You Forgot your Password
Go to the Login Portal. Click the “Forgot password?” or “Unlock account?”  link on the login page. Follow the promp...
Tue, 28 Jul, 2026 5:52 PM
How to Reset Your Password
To change your password: Log in to the Vice Portal Click your name at the top right, then click on Account Settings Cl...
Tue, 28 Jul, 2026 5:51 PM